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CLIENT GUIDANCE
Frequently Asked Questions
Common queries about ordering, fit, care and returns.
Our boots are engineered on architectural square-toe lasts that provide a natural, ergonomic toe spread. We recommend ordering your true UK/India shoe size. If you normally wear a half-size or have wider feet, please message our WhatsApp concierge for tailored fit assistance before placing your order.
Yes, absolutely. You can click any "WhatsApp" button on the site or message +91 70129 96969 directly with the boot silhouette, color, and size you wish to purchase. Our concierge will confirm inventory, accept UPI or bank transfer, and process your order immediately.
All domestic orders ship with complimentary express priority courier service. Metros typically receive delivery within 2 to 4 business days, while non-metro locations take 4 to 6 business days. You will receive real-time tracking via WhatsApp and SMS once dispatched.
We offer a complimentary 7-day size exchange guarantee. If your boot fit is not perfect, simply contact our concierge team within 7 days of delivery. We will arrange a doorstep reverse pickup and courier your replacement pair promptly.
Our footwear is pre-treated with Grade IV hydrophobic protection that beads away rain and street moisture. Simply wipe with a soft, clean microfibre cloth after wear. To maintain the leather's deep patina, apply a neutral wax balm every few months.